Do all of the calendars contain chocolates?
Yes, they all contain Milk chocolate suitable for vegetarians. Please see the ingredient list in the heading.
Last updated: May 14, 2024 00:15
Are there nuts?
The chocolates do not contain nuts. However they are made in a factory that does have nuts so, ‘May contain traces of nuts.’ This is a label we must put on all of our calendars. Please see the ingredient list in the heading.
Last updated: May 14, 2024 00:15
Are you providing you whole range?
Our kickstarters are mainly for our newer themes. We are providing a selection of our other themed calendars for Add ons.
Last updated: May 14, 2024 00:20
Can I get multiple calendars?
We have changed our pledge layout this year due to different orders being required. You would need to order the any of the pledges that has our new themes, the ‘Just one’ ‘Early Bird’ or the ‘2 Calendar’. Then add on as many individual calendars you need including our previous themed calendars. We have adjusted the postage prices for the add ons.
You are still getting the best value with the Kickstarter price.
Last updated: May 14, 2024 07:27
Is there a reseller option?
We have taken the reseller pledge off of our Kickstarter as we have had people choose it and are not resellers. If you have a shop or online store and wish to sell our calendars. Please send an email to [email protected] and we can get the relevant information to you.
Last updated: May 17, 2024 07:45
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.